Big Ideas

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Welcome. If you have an idea for a great new feature, or would love to see changes to an existing feature, we want to hear from you! Let’s have a conversation.

All we ask is that you keep the tone professional and the message constructive. Please understand that the purpose of this forum is improving the product and adding the features you need. Client Services is available online or by phone for reporting bugs and other support related concerns.

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  1. Allowed different SC header graphics so that shopping cart matched website. Not just 1 header 4 all.

    This would allow the shopping cart to match the website graphics. Example: Group products into 3 groups and use 3 different header graphics.

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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  2. Base charges on actual transaction cost, not list price.

    I give freebies and other substantial discounts to my customers. It appears, though, that the transaction fee is based on the list price rather than the actual cost of the transaction. If I give away a $100 digital item as an incentive to sign up, it costs me $1 (1%) for each free product I give away. I'd like to see you either clarify that in your marketing materials, or actually base the transaction fee on the transaction total rather than the list.

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    0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Print Batch Invoices that Show Payment Method

    Print Batch Invoice with
    Add the Payment Method when batch printing invoices. In order to get the payment method to show on the invoice, we have to print each one individually. The print screen on Batch Printing doesn't show the payment method. It would really help. Thanks

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    0 comments  ·  Control Panel & Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
  4. Create an XML sitemap option to submit to search engines

    Good SEO helps sales. The sitemap the system builds is in HTML, and the search engines require xml. Please make an xml sitemap standard, or at least add a video with the steps on how to create one.

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    0 comments  ·  Third Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change the word Sale to Save when expanding listings.

    I have been using the product for 3 weeks now live. My number one call from customers while checking out: How come I cant buy your item at the listed sell price? I then have to spend time explaining that the amount shown in bold when checking out that has the word "SALE" beside it, is actually "SAVE".

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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  6. Connect to ShipWorks

    Shipworks is a great program that works in conjunction with stamps.com and endicia.com and many other shopping carts like Zen, Miva, clickcartpro and x-cart among others. All of your orders are downloaded and you can print out postage, invoices, create reports. It is a tool no business should be without. We use it with Amazon and Ebay as well.

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    0 comments  ·  Third Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  7. Limit the number of related products that show up through bundles

    I have my products set up with 3-4 related products each. It works great when products are purchased one or two at a time, but I have a handful or rather large bundles. When those are bought--maybe 30 products at once, they customer is overwhelmed with a hundred or more related products. Please add a way to limit the number of related products that shows. It would be nice to have a prioritization method as well to force certain products to display.

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    0 comments  ·  Bundle Offers  ·  Flag idea as inappropriate…  ·  Admin →
  8. Autoresponder window size

    I would like to see the autoresponder window size increased. Can only see a very small portion of the autoresponder when working on it. A larger window would really help to see the whole file instead of having to "preview" it over and over again.

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    0 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
  9. customer portal usability upgrade

    I have had to use the customer portal a lot recently and would find it much more helpful if the replies were threaded so we can keep track of replies sequentially.

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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  10. select background image

    Set the checkout "Select Background Image" to tile from the middle instead of from the left. I tried to add a background image 780 pixels white in the middle (where the checkout info is) with gray to the left and right to "border" the checkout page. It looks great, but is only centered at my actual screen resolution of 1900 wide, which is the width of the background image I uploaded.

    If the background image was set to tile from the middle, the 780 pixels of white would always be centered over the actual 1SC checkout form, and to the…

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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  11. archive orders warning

    The archive button is right next to the export. It would be great to have a "Confirm you would like to archive these orders" grey box pop up. It's a little scary that the orders can be archived s easily if the person is meaning to hit the "export" button instead.

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    0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. We need to be able to change the size, color, and copy on the "Submit Order" button.

    That little green button is lost on the page. Gotta hurt conversions by some measurable number...

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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  13. Increase quantities rather than adding lines in a cart

    When a product is added to a cart a second time, instead of adding to the quantity, it adds a line. It can be confusing to a purchaser and they may inadvertently buy multiple items on accident, especially when filling a large cart. I would prefer to see the quantity increase when an item is added and the same item is already in the cart.

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    0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
  14. Digital license-ability to view remaining license codes.

    I want to view all the remaining license codes for our digital products. They have unique numbers and when we upload new numbers, we don't want to duplicate a number. Should be an easy fix to view the list of existing codes instead of having to pull all the previous orders and tabulate them that way.

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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  15. I would love to have the option of removing the "ADD" and "LESS" values in the Cart Product Options

    I think that shoppers should NOT see the additional prices of the options until they get to the next step of the Order.

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    0 comments  ·  Products & Inventory  ·  Flag idea as inappropriate…  ·  Admin →
  16. Put an archive orders button at the bottom of the orders page

    Put an archive orders button at the bottom of the orders page. Right now it is only at the top of the page.

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    0 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
  17. Send an email when we have emailed link to download

    Add the ability to send a "shipping" email when we email links to an eBook or similar non-shipped item.

    Or simply have an Other option when sending a tracking email that we can customize as needed.

    Thanks!

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    0 comments  ·  Email Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Create a 'gold' level customer program

    I would love to see an opportunity to create a customer segmentation/loyalty program.
    1. Option to buy higher level.
    2. Option to get higher level based on dollars spent/time as a customer
    3. Ability to link autoresponder to higher level so unsubscribing will also un-enroll them.
    4. Ability to assign benefits such as discount or free shipping to that group.
    5. Ability to restrict coupons to the gold customers
    6. Ability to make 'gold' only products

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    0 comments  ·  Customer Portal  ·  Flag idea as inappropriate…  ·  Admin →
  19. 301 redirect

    I would love to see a redirect function. On occasion, we have to change names of products, or we update them to a new version, and the url is out there in the wild. It would be great to be able to create a redirect so the old link goes to the new product.

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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
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