When I have a free download, e.g. a report, chapters of my book, etc. I tie it into an autoresponder series at download, for obvious series.

But the universal checkout requires TOO much information, which puts people off (why do they really need to give me their address and phone number for a free download, for example?)

Could you have a simplere version with Name and Email address only being required, or better still the ability to customize what I request of clients (first name and email being the only two mandatory items, and address, phone number being mandatory if their is payment associated with the transaction.
Thanks

Karim

In the digital license area, the seller can define the labels Username Label and Password Label with the defaults being "Username" and "Password".

On the email that is sent to customers, the title of the email says "Username and password for your digital product." even if the labels are defined by the seller (not the defaults).

Also, within the email, it says "Here is the required username and password information that you need to access your digital product:"

The email title needs to be modified and the sentence in the email can either be changed to use the seller defined labels or:

"Here is the required information that you need to access your digital product:"

Problem: When a user adds multiple digital products. The user is only able to unlock one of their products instantly via the thank you page. Unless the product was a bundle, than we can know for sure and create a digital product for that bundle. That does not stop customers from adding digital products 1 by 1.

Solution: 1shoppingcart is capable of creating a text file and sending it to an ftp server. This text file is created when a user completes their order and contains information like customer name, email, product(s) purchased, date of transaction, etc.

If this file can be created with that information, there should be a way ti pass that data in PHP code to update the wishlist member database. It would take their email, compare it to the wordpress database email and update their member level.

We have over 5000 digital products, and add approx 30 each month. The existing procedure is clunky and frustrating. It takes about 3 hours to add 30 products. First, the product details need to be created or uploaded (not particularly time consuming). Then, each one must be found, and associated with a digital file (either added on the spot or uploaded independently)

The vault system requires populating the entire vault contents, then manually locating the appropriate download file in the vault. With 5000 products this procedure is painfully slow - and then must be repeated all over again for the next product, etc.etc.

Specific improvements:

• Provide an opportunity to upload multiple download files in bulk


• Provide a simple search function to find and associate the appropriate digital file. For example, enter filename, click "associate:. Done.

How would I ever know that I can not use the digital downloads function as a basic user. I understand it;s there s I can set it up to work when/if I upgrade and I understand if I buy the plan I should know what I am getting, but what if I just hire a web guy and he doesn't know the limitation of the digital downloads section if you are a basic user? Long story short, please add a alert box on the the digital downloads section for all basic users telling them to upgrade if they want to activate this section. Otherwise, we many people think it's working but it's not. Thanks!

I wanted to make you aware of a problem with the way 1shop handles products that are digital downloads. For me, and I’m sure for many online marketers, this problem makes 1shop’s digital download feature useless. In fact, I’m in the process of developing a new product that I would have liked to offer as a digital download product hosted with 1shop, but instead I’ll need to work with a 3rd party to host the digital files.

Here’s the problem.

As I’m sure you know, every serious online marketer does split testing. Split testing requires that I identify a ‘thank you’ page, which is the page that the user reaches after the shopping cart page that counts the visitor as a successful conversion. In the case of non-digital download products, we are able to dictate this page by completing the "thank you page" field in product set up.

But in the case of digitally hosted products, immediately after the user completes their transaction 1shop presents a dynamic url where the user can download their files. The ‘thank you’ page is only reached if the user clicks “Complete your transaction.” Most users will not click “Complete your transaction” since the transaction is already compete and they downloaded the files they paid for. Since most buyers will not reach the ‘thank you’ page, I can’t do split testing.

I have to be able to do split testing.

There’s an easy solution to this problem. Let me enter a ‘thank you’ page where the user would go after completing their transaction, just like for non-digital download products. Then, allow me to dynamically insert the url where the user can download their files into an autoresponder email that I could connect to the purchase of that product.