Big Ideas

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Welcome. If you have an idea for a great new feature, or would love to see changes to an existing feature, we want to hear from you! Let’s have a conversation.

All we ask is that you keep the tone professional and the message constructive. Please understand that the purpose of this forum is improving the product and adding the features you need. Client Services is available online or by phone for reporting bugs and other support related concerns.

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  1. alternative e-mail shipping address for digital products.

    We are marketing a digital product and would like to have on the check out form a place for an alternative e-mail

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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  3. License Key in redelivered Order Notification

    The redelivered order notification is different from the original
    in that it omits the License Key for their digital download product.

    We need that license key…
    and there does not appear to be any way to get it
    (other than to go through the costly hassle of requesting our customer to send it to us)

    Can you please revise the redelivery order notification to include the License Key?

    1 vote
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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  4. Download page

    The digital download instruction page has a line: Once you have completed your downloads, please click here to complete your order.

    This is confusing to customer and should be changed or editable.

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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  5. Simplify download instructions to:

    "Please click link to download product onto your computer." or allow customization to "remove" as well as "add on" text.

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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  6. You currently have a way to protect a product link for a

    You currently have a way to protect a product link for a a product that is uploaded to your site. However what I would like to see is a way to mask and have the download link that will expire after a certain amount of time or downloads. I have video training that I have uploaded to Amazon EzS3 and I occasionally wish to offer the replay at no charge, however just to limited people for a limit time, therefore I do not wish to reveal the link where the video is.

    I would like to see this feature added.…

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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  7. see where digital files are used

    I would love to be able to review my digital library to see where each file is in use. As my products/bundles are changed and retired, it is easy to orphan the files. I'd like to be able to (1) see the products an individual file is assigned to, and (2) see a list of all orphan files--those that are not currently assigned to any product.

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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  8. tie registration number to digital order

    digital products allows us to enter a list of registration numbers and distribute them to customers. so there's a 1-to-1 relationship between customer and registration number. but that registration number is not stored in the customer record. that's a problem. consider adding this feature. for my purposes, i need to be able to search for customer based on registration number distrubuted.

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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  9. multiple downloads for selling audio mp3 album

    I have an audio cd with many tracks, I can not make it all one track, as that would be too big of a file & I also have 4 cd sets, so this is potentionally 4-20 mp3s to download depending on the product.

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    0 comments  ·  Digital Products  ·  Flag idea as inappropriate…  ·  Admin →
  10. Digital license-ability to view remaining license codes.

    I want to view all the remaining license codes for our digital products. They have unique numbers and when we upload new numbers, we don't want to duplicate a number. Should be an easy fix to view the list of existing codes instead of having to pull all the previous orders and tabulate them that way.

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