Big Ideas

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  1. Make "Send to" on final invoice optional

    I'm sure that many users use 1SC as their on-line ordering system, but there is not an actual product to ship. We rent items where the buyer comes and picks them up at a later date. The invoice has a "ship to" section that is not editable. Clients then call us and ask if we are going to ship their items. It creates problems for us, as well

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    0 comments  ·  Email Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please notify customers of problems with site

    Recently we have missed dozens of wholesale leads because Solid Cactus did not notify customers that there was a problem with customer lead e-mail notifications. I submitted a ticket to support because I suspected something was wrong because we've had several potential customers call in saying they submitted an information request and never heard back from us. As I suspected, the support tech confirmed there was a problem. Because of Solid Cactus's unprofessional practices, we now look unprofessional to our potential customers.

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  3. 1 vote
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  4. Multiple order notification emails destinations. I'm not able to separate the purchase email to its own separate list in our email syetem

    Multiple order notification emails destinations. I'm not able to separate the purchase email to its own separate list in our email system. Handcuffs be from properly responding to these people based on their purchase type.

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  5. I would love to have the option to send different product sales email notifications to different email addresses.

    We have different products for different areas of our company so we have to forward emails from one central email address to the various departments. If we could direct the sales emails per product as opposed to per account that would help tremendously.

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  6. Allow different notification emails based on order status

    In the same way that recurring order notification allows us to select where different types of order statuses go (failed, successful, full report), I would like to see that feature for regular order such that failed orders go to one email, while successful orders go to another. Thank you

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  7. 1 vote
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  8. You left things in your cart

    I would like people to receive an email that says they left things in their shopping cart and they can still "purchase now"

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  9. Ability to edit/customize order receipts & digital product emails

    I agree with just about all these digital product requests. The download features that are available need help. Our company uses 1SC for only ONE of our download products because it isn't a sophisticated or flexible enough..starting with NOT being able to edit the emails our customers receive!
    Please review this area of the features offered!

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  10. 1 vote
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  11. Ability to edit/customize order receipts & digital product emails

    I agree with just about all these digital product requests. The download features that are available need help. Our company uses 1SC for only ONE of our download products because it isn't a sophisticated or flexible enough..starting with NOT being able to edit the emails our customers receive!
    Please review this area of the features offered!
    p.s. Fyi..."thank you for your purchase" really doesn't need to be in the digital product email twice--does it?

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  12. Simplify product receipt email:

    Take out second "Thank you for your purchase" No need to repeat the phrase on a three line email.

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  13. let me send buyers of different products to SEPARATE email addresses in the setup/orders page;product A to list A. Product B to list B.

    I have an evergreen online class, when people buy, I send them to Aweber email list A (in the setup/orders page).
    I'm setting up a new online product, but I want to send those people to list B, and I can't unless I disable my first class.
    I should be able to have different checkout pages for different product lines, and send each one to a different email list...

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  14. Ability to add product specific custom text to CONFIRMATION email

    Let me add custom text specific to each product to the order confirmation email (which seems to always get through). I use zero delay autoresponders to try to accomplish this, but an autoresponder for each product is a pain for customers and they don't always make it (their failure accounts for the majority of my customer support problems).

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  15. monthly email receipts

    It would be so much easier if you could please just email the monthly email receipts every month so we can print out for our accountant instead of having to remember and log-in every month. I believe you used to do this before but for some reason stopped? Talked with your support, all they could suggest was to come here and ask you to implement. Would be great if you could start doing this again!

    Thank you!

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  16. Allowed us to customize unsubscribed notification emails

    Please allow us to customize unsubscribed notification emails. One of my most frequent autoresponder groups contains unemployed executives whom I coach on job search in 2 monthly in person networking meetings.

    Typically when they unsubscribe, it usually means they've gotten a job and I want to be able to ask that, congratulate them and ask for details.

    This would be a great feature to personalize the experience and also learn why they left.

    Gail

    1 vote
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  17. Offer Ability to Add Comments When Resending Customer Receipt Email

    I would like to be able to add comments when we resend a customer email receipt.

    Reasons:
    1. To note corrections made to address information in response to customer request--particularly for the common error of choosing the wrong state/province.
    2. To let the customer know it is a duplicate of the original receipt so I don't have to send a separate email. (Maybe they lost the original or never received the original.)
    3. Just because it would be nice and there may be other reasons I haven't come across.

    Thanks for everything! Your Big Ideas forum is great.

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  18. Send an email when we have emailed link to download

    Add the ability to send a "shipping" email when we email links to an eBook or similar non-shipped item.

    Or simply have an Other option when sending a tracking email that we can customize as needed.

    Thanks!

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