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1ShoppingCart would rule the eCommerce world if you just...

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  1. Make checkout templates customizable

    The ability to rearrange fields, change the labels on them, etc. would be helpful.

    6 votes
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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  2. Put shipping address first and then near the CC input ask if the billing address is the same.

    I continually get CC rejections because people immediately enter their business address. I would recommend putting Shipping Information up at the top and then near the credit card, ask if the billing address is the same and if it's not, drop down the menu for people to change the billing address.

    6 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  3. Featured Products

    When a Featured Product is ALREADY in the shopping cart - it should NOT be displayed as "you may also be interested in..." this looks silly!

    6 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  4. Enter Country On Shopping Cart Address Field

    We have many international customers who are confused when the shopping cart requires them to choose a state/province before country.
    Unless the state/province of common countries are shown, we really would prefer to have country listed on top. Once the customer choose country first, they can enter their state/province without choosing from the list.

    5 votes
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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  5. cvv2

    Please rename the CVV2 code on the checkout to be called "security code" or show an image to help customers understand. When the transaction is declined because of CVV2 tell the customer why in the red box at top of screen instead of just saying "declined".

    4 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  6. Move the country field to come before the zip code field in the ordering process

    Currently when you enter, say, a U.K. postcode, you do it before you change the country field and this causes an error to be shown alongside the field. Non-technical users will often not recognise that changing the country field will resolve this, and they get stuck, meaning the loss of a sale. More importantly, however, I have seen many times that when you change the country field to the U.K., for example, it does not remove the error flag. You need to change the field to another country and then back to the U.K. to get it to clear. This…

    4 votes
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    3 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cart set-up - Displaying Billing information fields

    There is too much personal information being requested in the ‘billing information’ section on the ‘checkout’ page.

    While your system allows certain fields to be turned off, your system makes a number of fields ‘required’ when they should not be.

    I have a significant enough proof of order page abandonment from people objecting to having to give personal information when there is NO requirement for it

    This is particularly the case when products being sold are ‘digital’ products (and are digitally delivered).

    People strongly object to having to give their ‘Address’ and ‘Phone’ as a ‘requirment

    The following fields should…

    4 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  8. Require phone number for the shipping address.

    FedEx requires a phone number so currently, if a customer ships a product to a third party, I have to e-mail the customer for the recipient's phone number.

    My last two orders were from South America going to destinations in America. So the FedEx website will not accept a non-United States phone number of the buyer when preparing the label.

    4 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  9. Verify zip code and state selected match. If not shipping is forced to backup method causing margin loss/shipments to wrong address

    Pu verification code for match of zip code ented and state selected. Realtime shippers reject mismatch and force shipping to default shipping that seldom reflects correct shipping value. There is a possibility, unless every order is checked, to ship to wrong state costing shippers extra cost for redirecting shipment or the loss of product shipped.

    4 votes
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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  10. Dynamically change address fields for international orders. Fail b/c they try to adapt to US format

    Our international orders fail often because of AVS mismatch. Usually it is because they put something into the Zip/Postal code field even though their country doesn't have Zip or Postal codes.

    If the form could dynamically change when Countries are selected in the drop down box, that would be a huge help. All you'd have to do is remove the Zip field.

    And if you'd really be awesome, you should have a link to a pop-up that helps them format their address.

    4 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  11. Custom CSS for mobile cart

    Custom mobile checkout CSS, just like you have for desktop. I see almost as many, if not more, mobile sales than desktop. The current mobile checkout offers the customer too many choices to click on - IE navigation, return to cart, etc etc.

    I would like to give the customer only one option - complete the purchase.

    4 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  12. EV SSL Green Bar

    How could we have the shopping cart URL green (see attached)

    This give a better user confidence and less cart abandonment.

    We have our own EV Certificate. Please let us know how we could have it done on URL below as example:

    http://www.mcssl.com/SecureCart/ViewCart.aspx?mid=F39DEBA8-9B00-4ADF-811A-8FEA04FD0ACD&sctoken=eb9a2f1e966c41df8d5e933b4b42eb9e&bhjs=1&bhqs=1

    You read more about it here: https://en.wikipedia.org/wiki/Extended_Validation_Certificate

    or see: https://www.digicert.com/ev-ssl-certification.htm

    Please advise on how we could have this on http://www.mcssl.com/SecureCart/ViewCart.aspx?mid=F39DEBA8-9B00-4ADF-811A-8FEA04FD0ACD&sctoken=dcd59a6f341e4cdc815571365c6fbbf9&bhjs=1&bhqs=1

    4 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  13. alerting customer to state/province entry

    When international customers from smaller countries without states/provinces submit an order and leave that box (below country) blank, the order fails to process and they think it is something wrong with their credit card or our system. Please make that box a mandatory entry that alerts the customer (much like an error in entering the e-mail is alerted for the customer to correct). Then the customer could make the proper entry or put -- or n/a in the box. Customers from countries with state/provinces often leave the box blank also. Alerting the customer at the time of submitting the order…

    4 votes
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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make "before shipping and taxes" display optional

    Currently on the 2-step checkout, the hard coded text "before shipping and taxes" appears underneath the total. This makes no sense for some of my digital products that do not charge shipping or taxes.

    My recommendation is to:

    1. Make it optional at the admin level
    2. If you have to display it, only do so on products where shipping and taxes are being charged.

    4 votes
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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  15. New Custom Fields should feature non-completion of sale if a particular value is selected

    To put it simply, if a customer is given a field with a Yes/No radio option and they choose No (or whatever value you want) the transaction will not go through. The new customer fields feature opens up a lot of new possibilities to protect merchants IF the feature could be added that stops the ability to complete the sale if a customer selects a particular value.

    4 votes
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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  16. Don't use product thank-you URL if quantity is 0

    The cart may be doing what you expect. But it's not doing what WE expect.

    We have a standard bundle set up, where ordering one product causes several other products to be put in the cart. The way we set things up, we put one (1) copy of the main product in the cart, and zero (0) copies of the other products. We let the customer change the zeroes to ones if they want any of the additional products.

    This has always worked fine, but we ran into a glitch today.

    One of the additional products happened to have a…

    4 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  17. Under Cart Options/Show"How did you hear about us?": I'd like the choice of adding a horizontal separation line to group spec.types of ads.

    Under Cart Options/Show"How did you hear about us?": I'd like the choice of adding a horizontal separation line to group spec.types of ads.

    4 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  18. customer "order preview" before submitting order

    when a customer is done with adding products to the cart and fills in the address/CC/shipping/etc etc data --- LET them preview the information BEFORE submitting the order. This will cut down on errors/mistakes by the customer and save TIME and energy by store owner having to correct it manually. In general, this is a HUGE win-win and only adds one small step in the order process. Note: i sure some people will not want it, so it needs an on/off switch in the cart settings.
    thanks

    3 votes
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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  20. Offer multiple checkout page templates, selectable within Product Setup

    Having multiple checkout page templates/layouts would be a huge help. Your own trial registration page you use would work great for me because I also offer a trial and monthly billing, so please turn this checkout page into a template option for your merchants, for instance:
    https://www.1shoppingcart.com/Signup/shopping-cart-signup1.asp

    3 votes
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    0 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
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