Double Opt-In Link Decreasing Confirmations - - Please Customize!
When current customers get the double opt in verification message, it has the long string: http://www.1shoppingcart.com/o?a=c60834282dbe03920b716271eed1a2e8
This turns off users as it doesn't look like it is coming from the merchant (unline AR's and Broadcasts that we can personalize), and the word "shopping" in the link makes customers feel as if they are opting into purchase something.
I have gotten quite a few complaints from customers wondering if the link was correct and worried about clicking on it, and I wonder then how many more HAVEN'T emailed and simply didn't bother confirming!
Can you please make this link customizable for each merchant so it looks like it's actually coming from us?
We offer a special service for those clients requiring a greater degree of domain continuity in their email.
Contact our Client Services department to discuss dedicated IP/Domain mail. Not only will your email links such as optin and optout reflect the domain you choose, but all of your email will be sent using your domain, and an IP address dedicated to only you.