Include a "Void Transaction" Button on Payment Details Page (to void authorized orders) Saves time!
Would you PLEASE do me a BIG FAVOR and ad a "VOID Transaction" link on the Order Details page? This will save me a HUGE amount of time! I only "authorize" customer orders initially, but do not "charge" their cards until their orders are actually shipped (to avoid chargebacks). Every day I end up "VOIDING" 1 to 2 of these authorizations (the customer changes his mind, etc). To "VOID" an authorization, I have to LEAVE 1shopping cart, and go "manually" into the Chase Paymentech Orbital Gateway, then highlight the transaction, then click "VOID". This releases the funds back to the customer. As you can imaging, this is a huge waste of my time every day. I can't see why 1shopping cart couldn't just create a simple "VOID" transaction button of some sort. It's function would be very similar to the "REFUND" button, but of course it is just VOIDING an authorization -- and passing this command through to the Chase Paymentech Gateway.
PRETTY PLEASE? Would you PLEASE ad a "VOID Authorization" button?
This could go on the "Charge Status" line. Or ANYWHERE else you wanted to put it.
Thanks for listening to my request. This is the ONLY thing that I feel is MISSING from 1Shoppingcart.
REQUEST: Please ad a "VOID TRANSACTION" button on the "Order Details" page (to void transactions which have only been authorized, but not charged).
Thanks so much! I hope you can do this for me (and probably PLENTY of other merchant customers who only "authorize" transactions until shipment occurs).
(Who loves your service, but really needs this feature to save me TIME every day.)