Add Pop-up Discount Option If Cart Is Abandoned
It would help boost sales if there were an option to create a pop-up(or some other type of form) that would present and add a discount to a potential customer who leaves the shopping cart.
I am experiencing an increasing cart abandonment problem, due to one factor…
It has to do with the 'required' fields’ on the order form.
I have more and more people objecting to being FORCED to give their ‘Address’ and ‘Phone’ number on the order form..... particularly when they are only ordering a 'digital' product
Today, people are very concerned about their privacy and security, and when they see no purpose in giving unnecessary ‘personal’ details (particularly when the product is a ‘digital’ product) they are choosing not to order.
That's how strongly they fell about it
Of course I realise you have to have the fields such as ‘Address’ for your members who sell ‘physical’ products.
But even then, the ‘Phone’ field should always be optional (NOT MANDATORY)
C0deJudo inc. commented
Just to advise: While this isn't a built in feature of the shopping cart out of the box you can actually purchase custom functionality like this from the store development team.
So, while its not it an included feature (which really would be sweet) you can still help reduce abandonment for customers via the custom solution we (Web.com) have developed.
Note: I'm not an official 1SC/Web spokesperson, just an employee trying to be helpful.
where is this on the list to do?
It's 5 years....it must top of the list now
4AM Technologies Inc commented
This is a must now. I think 1SC is the only solution that doesn't offer this. Come on guys, this would take a programmer no longer than 3 weeks to do.
Paul Buchanan commented
I thinks this function is absolutely critical.
Cart abandonment is a massive issue.
And ‘Robert’, don’t feel too bad about waiting a ‘year’ to get anything done about this…
I’ve been waiting over 4 years for 1SC to totally revamp their whole form creation process (which belongs back in the 1990’s) and I’m still waiting for anyone to even acknowledge that this has even been looked at
Any update on this? It's been over a year.
THE GLASSNOISE MALL commented
There are many ways to implement this when the 1SC event shunts you to a cart empty URL.
This is a must! We have High Shopping Cart Abandonment and this could be a wonderful way to increase sales and lower the abandonment rate.
D.D.G. Inc commented
Is this a feature that is being added or is available?