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  1. Option for partial refunds (not just per product)

    We offer customers the option of a partial refund and they keep the product instead of them sending it back for a full refund.

    We currently have to wait 30 days to mark it as refunded so that it has to be done manually and will not refund them the full amount. We then add a note in the memo field stating they were partially refunded.

    It would be GREAT if there was an option to refund part of a product, or simply a set amount to refund.

    Please look into this!!

    140 votes
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      under review  ·  19 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
    • Product Based Order Notice Email - Secondary Destination

      It would be very useful if you can provide the "Order Notice - Secondary Email Destination" on product basis.

      This way, we can use a number of different suppliers / drop shippers, and they can be automatically informed of purchases that only relates to their company.

      128 votes
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        19 comments  ·  Email Notifications  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Everyone,

        We are exploring this feature request for an upcoming release, and just wanted to make sure we meet all your needs. From what we gather, a copy of the full order (just as you receive) will need to be sent to a secondary email address that is specified on the product level. We just wanted to make sure there weren’t any specific modifications needed to the order notification that gets sent out to that secondary address.

        Please comment on this thread if you have any additional information you can share.

      • Provide Stripe. Please allow integration with stripe...

        Provide Stripe. Please allow integration with stripe. Instead of dealing with the hassles of a merchant account and payment gateways, just allow integration with Stripe

        84 votes
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          27 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
        • Update 2006 Quickbook download to the current version. We use 2010 - it's not a seamless download.

          I was informed by our bookkeeper today that she spends extra hours each week with tedious data entry due to the lack of seamless downloading of purchase orders from 1sc to our quickbooks program. Evidently the problem stems from the fact that we use 2010 quickbooks (the latest version), 1sc only works with 2006 Quickbooks or lower. It’s 2011 and companies, I assure you, have upgraded their accounting software since 2006. What can you do to push this update forward, for the sake of all your customers? We would appreciate the extra savings with employment hours.

          Warmest Regards,

          Leah Alchin,…

          83 votes
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            19 comments  ·  Third Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →
          • Custom Order Receipts

            Have the ability to create custom receipts that are sent to the customer after they order. This is so that we can send custom branded receipts with our logo, look and feel, and also other things HTML items we would like on the receipt like the ability to arrange the cart and customer information variables how we want them to be displayed.

            62 votes
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              under review  ·  4 comments  ·  Email Notifications  ·  Flag idea as inappropriate…  ·  Admin →
            • Send POST variables to WordPress based Thank-You pages

              More and more webmasters are switching their websites to WordPress. It has evolved from just a simple blogging software to a full-blown Content Management.

              I know there is a plugin (that I believe is broken at the moment) to easily make forms for 1Shop.

              My idea is about after the form. We can currently grab the POST variables for display when the page is a plain .php or .asp file. I have tried setting the thank you page both with 'pretty permalinks' and the dynamic URL (which has a .php extension, but is followed by a ? and a variable.…

              29 votes
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                under review  ·  6 comments  ·  Web Forms  ·  Flag idea as inappropriate…  ·  Admin →
              • Capability to NOT reset autoresponder to msg 0 when already subscribed

                I have an auto-responder series that is offered to customers as part of multiple product bundle offers. For example, Bundle A, Bundle B, and Bundle C all subscribe to AR 1.

                Let's say someone buys Bundle A which automatically subscribes them to AR 1. Then three months later they buy Bundle B which also subscribes them to AR 1.

                In my experience the AR is reset to the first message in the series when they buy Bundle B. I need a way to NOT reset the AR to the first message in the series if they are already subscribed.

                On…

                25 votes
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                  under review  ·  7 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
                • Split-Test Lists

                  Hi 1Shop,

                  It will be GREAT if we can do more and better testing with emails.

                  One major point:

                  Let us be able to test email messages to a specific list/autoresponder group.

                  If we can send 1/2 of the mentioned list, one email. And the other 1/2 of the list, a second email.

                  What would be great, is if it was easier to take a sample from a specific list and do the above described test.

                  Also, that any subsequent email to the same list, can exclude the first sample group...
                  i.e. If I did a test:
                  - Sample Group…

                  24 votes
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                    under review  ·  3 comments  ·  Broadcasting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Automate starting a new autoresponder series when a series is complete

                    Automate a new autoresponder series to start when a sequence ends. Someone fails to purchase a product by the end of a sequence automatically start the next product sequence as the next step.

                    21 votes
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                      under review  ·  3 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
                    • Custom Signatures - option to attach different signatures to different AR

                      I can create multiple approved "custom signatures", but what's the point as only the default attaches to all outgoing messages?
                      I should be able to attach selected "custom signatures" to selected messages.

                      18 votes
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                        under review  ·  5 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have the ability for Autoresponders to start on a given day of the week eg Monday rather than n days.

                        Have the ability for Autoresponders to start on a given day of the week e.g. Monday rather than n days after registering.

                        This way I can have something that goes out on the same day every week by using +7 days after the initial one, I want to send a motivational email out every Monday to help kick start the week.

                        18 votes
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                          under review  ·  1 comment  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
                        • Double Optin optional for every AR

                          I've got one main prospect list and several different costumer lists.
                          I would love to have an double optin on my main list but on the costumer lists an option without double optin would be much better.

                          Is this idea hard to realize? Anything planned?

                          16 votes
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                            5 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →

                            With our system any client that goes through the checkout process and becomes a customer is automatically assumed to be opted in.

                            Industry best-practices are really pushing towards confirming all signups, which is why we implemented optin as an “all or nothing” setup.

                            This is a great suggestion and, depending on industry influence, one we would definitely consider.

                          • Add some basic CRM facilities

                            Add some basic CRM facilities such as follow-up dates and next follow-up action.

                            We also follow-up leads by phone so the availablilty of the above fields with perhaps the option of entering notes would be really helpful

                            15 votes
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                              under review  ·  3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                            • Auto unsubscribe to autoresponder

                              We need to be able to unsubscribe names from autoresponders after a specified number of days.

                              Example 1: Buyers of a computer program get free updates for a period of time. After that period they need to be dropped from the free-update autoresponder list.

                              Example 2: We want to subscribe people to an autoresponder message service. Because they would resubscribe every 30 days we would automatically unsubscribe people after 45 days.

                              10 votes
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                                under review  ·  5 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
                              • A way to "box break" a product for shipping.

                                I have a product that is 14 pounds and always comes in one box. If someone buys 10, it sees it as ONE BIG 140 pound box. This KILLS me in shipping, as they have to go in separate boxes. I need a way so I can set the product as "box break" or something. That way, if someone gets 5, they get charged in "real time shipping" for 5, 14 lb. boxes, and NOT one 70 lb. box. Get it?

                                8 votes
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                                  0 comments  ·  Shipping & Taxes  ·  Flag idea as inappropriate…  ·  Admin →
                                • Opt in by list, not universal

                                  Aweber allows us to set the opt-in info for each list we set up ... that's whether we want opt-in turned on and which email address to send notifications to when we have a new subscriber.

                                  This is very handy because we don't always choose to have our prospects opt in. Would love to have this feature added to 1SC!

                                  7 votes
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                                    under review  ·  2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Create AR option that controls whether or not someone gets the AR series again

                                    Currently there is no way to prevent someone who had previously subscribed to an autoresponder from not recieving the AR series again if they resubscribe. There should be a setting that allows, on a per AR basis a way for you to denote if resubscribes get the associated series. This is especially important if you use the AR series as a broadcast list as well (a newsletter) as people come and go and if they get the AR series each time they resubscribe it looks unprofessional.

                                    4 votes
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                                      under review  ·  0 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow Each Webform to Be Either Single or Double Optin

                                      Currently, you can only setup ALL webforms to be single or double optin. The problem is this is that depending on my audience I would want some webforms to be single and some webforms to be double. I want the ability that each webform can be either single or double.

                                      4 votes
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                                        under review  ·  0 comments  ·  Web Forms  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Set Opt-in Verification on a List by List Basis Instead of Globally

                                        Right now you have to set opt-in verification as a global setting that applies to all autoresponder lists.

                                        I would like to be able to say that a specific list does not need opt-in verification, but my other lists do need it.

                                        In other words, I would like to be able to set this value for each individual list. This is something that other autoresponder services allow.

                                        3 votes
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                                          under review  ·  0 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Update the WordPress plugin, PLEASE

                                          The 1SC plugin for WordPress hasn't been updated SINCE 2009!

                                          WordPress has made major changes in their structure & functionality in the last six years, and eventually that plugin is going to stop working.

                                          Can somebody PLEASE update it SOON? Thank you! :-)

                                          3 votes
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                                            2 comments  ·  Third Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

                                            We are planning to introduce a brand new custom form builder directly into the system that will allow you to create Wordpress compatible forms. The plug-in for WP will not be updated during this project, but our hope is that it will no longer be necessary with the new form builder we will introduce.

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