Big Ideas

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Welcome. If you have an idea for a great new feature, or would love to see changes to an existing feature, we want to hear from you! Let’s have a conversation.

All we ask is that you keep the tone professional and the message constructive. Please understand that the purpose of this forum is improving the product and adding the features you need. Client Services is available online or by phone for reporting bugs and other support related concerns.

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  1. rotating or multiple merchant accounts

    I would like to be able to rotate multiple payment gatways, i.e. each time someone orders, it will access a different payment gateway if we have multiple merchant accounts. This is good for high volume users who want to spread their processing across multiple merchant accounts. Also, the ability to select a specific payment gateway to a specific product.

    21 votes
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    1 comment  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  2. Send the latest "newsletter" issue as an autoresponder message

    Each week on the same day I send a new issue of my e-zine to my list. When people subscribe to my list (via an autoresponder), I would like for them to immediately get a copy of the latest issue of the e-zine (even if I have already sent out this week's issue a few days before).

    Right now I have to log into my 1SC account right after my newsletter issue has gone out (usually pre-scheduled from a few days before) and copy & paste the current issue into the last message of my autoresponder.

    It would totally rock…

    12 votes
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    6 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
  3. Remove the default "Dear Firstname" default from the text option in Broadcasts"

    It's annoying that every time I go to send a new broadcast out, I have to remove the "Dear Firstname" from the text version of the broadcast. At the very least allow me to set my own default. Thanks!

    1 vote
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    0 comments  ·  Broadcasting  ·  Flag idea as inappropriate…  ·  Admin →
  4. Option for partial refunds (not just per product)

    We offer customers the option of a partial refund and they keep the product instead of them sending it back for a full refund.

    We currently have to wait 30 days to mark it as refunded so that it has to be done manually and will not refund them the full amount. We then add a note in the memo field stating they were partially refunded.

    It would be GREAT if there was an option to refund part of a product, or simply a set amount to refund.

    Please look into this!!

    145 votes
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    under review  ·  19 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
  5. Big Ideas Feedback Forum Pop Up

    This forum is a great feature, but it is rather hidden. I may have missed the initial announcement and found it by accident.

    It would be great to have a POP UP--you're good at that--to remind us about this wonderful feature!

    1 vote
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Autoresponder Message Archive

    We used to have the ability to pull up all of the autoresponder messages we had sent out since the beginning. This option was recently lost in the most recent upgrade, and now we can only see the previous 500 messages. Is it possible to put this archive back in?

    0 votes
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    0 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Pop-up Discount Option If Cart Is Abandoned

    It would help boost sales if there were an option to create a pop-up(or some other type of form) that would present and add a discount to a potential customer who leaves the shopping cart.

    97 votes
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    10 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create AR option that controls whether or not someone gets the AR series again

    Currently there is no way to prevent someone who had previously subscribed to an autoresponder from not recieving the AR series again if they resubscribe. There should be a setting that allows, on a per AR basis a way for you to denote if resubscribes get the associated series. This is especially important if you use the AR series as a broadcast list as well (a newsletter) as people come and go and if they get the AR series each time they resubscribe it looks unprofessional.

    4 votes
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    under review  ·  0 comments  ·  Autoresponders  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add a listing for daily unsubscribers and the date they originally signed up.

    I would like to have a rough idea of the timeframe that some of my unsubscribers have been on my list. It would help me knowing whether they are folks that have been around a while or newly subscribed. It it were possible to generate a daily report with this information it would be very helpful.

    2 votes
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    0 comments  ·  Email Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  10. Customizable shoppingcart/checkout page

    I appreciate that there are at least a few customizable options for the shopping cart page but I would like to see a few more - oh, and it would also be nice to be able to customize the autoresponder unsubscribe pages as well.

    1 vote
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    1 comment  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  11. I would like to be able to change customer orders manually.

    Customers frequently input items, addresses, sizes or other options incorrectly, they call or email us to let us know of the needed changes, which we update in our separate system. But the automatic replies they receive from the cart still shows the incorrect order info. This confuses customers. We do not want to make them completely resubmit a new order. The ability to manually change the info in the cart would help tremendously.

    95 votes
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    11 comments  ·  Orders  ·  Flag idea as inappropriate…  ·  Admin →
  12. Secure Ordering Processing via API - Allows Completely Custom and Client-hosted Order Forms

    Improving on the existing API by allowing API calls to process orders securely would open up a lot of possibilities for merchants. Here are a few advantages that I can think of:

    - Custom order forms/interfaces can be created and controlled by merchant's developers, in unique and creative ways that more suit a client's specific sales process needs.

    - Because the order form could be developed in the client's web application language of choice (PHP, Rails, etc), order processing can be more easily integrated directly with other applications that might be dependent on billing such as content management systems, forums,…

    24 votes
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    3 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  13. allow us to customize order pages + pre-populate order form so we can use 1sc with CPA offers

    it would be really helpful if we could customize the order forms/pages so they more match our websites. Ultracart allows you to do this.

    if I just wanted to collect CC info on the order page, I should have the ability to custom code it to work with the cart. Right now we don't have that feature.

    Also allowing us to pre-populate the order pages with the info the user inputs from a form.

    Some of us do CPA offers and you MUST have a form to collect shipping info on 1 page, then ONLY collecting the cc# on the…

    28 votes
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    5 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow deletion of incorrect affiliate commissions

    Extra records created after a duplicate order was voided, or a commission was updated to connect an order with an affiliate, should be able to be deleted to avoid confusion when looking at the affiliate's report later. Also, allow for a full page of Sale Commissions to be viewed at a time, and add a feature to sort by Customer!

    2 votes
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    1 comment  ·  Affiliate Module  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fix state drop down menu

    Currently if you click on US state and tab down to change state, after a few clicks it picks one and move to the next question, Try it with the N state, usally pick Nebraska. need tobe able to tab thru it better.

    9 votes
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    3 comments  ·  Shopping Cart  ·  Flag idea as inappropriate…  ·  Admin →
  16. Emails to drop shippers

    Currently if you send a an email when someone processes and order even if they fail, which is set up by me to be sent to my drop shipper, would be nice if there was a way to only send email off to drop shipper on a specific trigger, liked paid. currently failed orders produce email which i have auto sent to drop shipper,

    1 vote
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    0 comments  ·  Email Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Discounts for only a select group of items

    Would like to be able to have a discount on group A items, but not on Group B items. No coupon needed. ex. all T-shirts are discounted 10% but not Pants, this done without coupon.

    9 votes
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    6 comments  ·  Coupons & Discounts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Customized Product Price Unique to Each Client

    When I add more value to one client over another, I want the "retainer" for my services to reflect that value. Therefore, it would be nice if we could have client enter in the appropriate value (as pre-determined by our contract) instead of me having to create a separate product price for each new client.

    6 votes
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    0 comments  ·  Products & Inventory  ·  Flag idea as inappropriate…  ·  Admin →
  19. Freight options based on products not orders: we have items that go UPS others FedEx

    Now customer chooses freight options for order - we have set up shipping options for the cart. They tend to choose lowest option. We have some frozen items that require overnight shipping and they haven't paid for those items. I have called support and they say cart can not handle multiple shipping at this point.

    12 votes
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    0 comments  ·  Shipping & Taxes  ·  Flag idea as inappropriate…  ·  Admin →
  20. allow amember and virtual media 3rd party affliations to be enabled on one product

    Right now by design 1SC only allows either aMember or Virtual Media 3rd party affiliation to be enabled but not both. I need both so that I can sell a DVD to be shipped by Virtual Media and Give the customer a Free Trial to a Membership Site for DVD Purchase.

    6 votes
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    0 comments  ·  Third Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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