Redesign the MOBILE Check out pages to be TRULY mobile comparable and not just shrunk down versions of the desktop pages.

The existing "mobile compatible" check out pages haven't changed since 2009.

1SC mobile checkout pages just don't work for today's web shoppers. The truth is they haven't for years.

Instead of making an easy to use and read page, our mobile page just shrink the desktop version of the checkout page, which is just a usability nightmare.

So I did some testing the last few months with different carts and sold identical products using FB and targeting mobile users.

We split test the traffic via a fb ad campaign. 50% going to 1SC/1AW and 50% going to either competitor A or and competitor B depending on the test.

Buyers were directed to the mobile check out pages on all carts.

Embarrassingly, the 1SC mobile (button cart) checkout pages converted 71% LOWER then either of the other two carts with better mobile checkout pages.

You guys need to fix this asap. We need REAL mobile compatibility for check out pages.

Please change the cart page to HTTPS because starting in July, Google Chrome will mark all HTTP sites as “not secure.”

I asked support about this in August of 2017 and this was the answer:

"The cart page is designed to be an http:// page. Some prefer it that way and if we changed it for one it would change it for all. What you can do is submit a feature request at ideas.1shoppingcart.com to add a setting that allows the view cart page to be switched between https and http. If approved we may see that feature implemented in a future software release."

Ok, so who would prefer an unsecure shopping cart page in July of 2018: No one.

It is imperative that this gets fixed.

I know the view cart page CAN be https as you can see in the screenshot. BUT it is only that way if you use the link to view your shopping cart and add the s to https.

Please help. I did submit another support request.

Thanks

Many of our customers are office staff who are signing up for training or products but using their manager's company card to pay for the transaction. We need separate fields for the customer name (the person ordering) and the name as it appears on the credit card (the person who is paying).

Right now, the customer name has to also be the name on the credit card and it creates an awkward interaction with our list when we email them using the name codes and their boss's name shows up on the emails instead of theirs. We have to manually go in and change it after the fact which create a customer service snag that is not productive or efficient for my team.

There is too much personal information being requested in the ‘billing information’ section on the ‘checkout’ page.

While your system allows certain fields to be turned off, your system makes a number of fields ‘required’ when they should not be.

I have a significant enough proof of order page abandonment from people objecting to having to give personal information when there is NO requirement for it

This is particularly the case when products being sold are ‘digital’ products (and are digitally delivered).

People strongly object to having to give their ‘Address’ and ‘Phone’ as a ‘requirment

The following fields should be OPTIONAL to display on the checkout page :

Address -

Phone.

There is absolutely no need to make ‘Address’ and ‘Phone’ number’ fields ‘ be ‘required fields to be completed

And please don’t try to tell me that these field are mandatory requirement, BECAUSE THEY ARE NOT (if the products being sold are ‘physical products’ than that information would be required.

But let ME decide what fields will be displayed that when setting up my cart.

You only have to look at other platforms like Clickbank…JVZoo and number of others.

They only require the purchaser to provide an email address, ZIP Code, Country

They do not require the buyer to provide and ‘Address’ or ‘Phone’ numbers

make major improvement to the MOBILE checkout experience by either by

1) having it be one simple page as scrolling is less for a customer to do rather than clicking to other pages and/or

2. enlarging the box fields as its impossible to put in credit card details with normal size hands on a mobile device

i have seen amazing mobile checkout carts from infusion soft because the mobile checkout is one page and the box fields are much bigger making it easy for someone to put in c.c details

as a marketer who runs lots of facebook ads, over 85% of my clicks come from mobile and one of the reasons i feel that the ROI is not great (as opposed to desktop) is that nobody wants to click to several pages and have to enlarge screens just to be their info in.

the customer needs to do waaaay too much..thanks guys