A confirmation request on deletion of orders from orders > regular orders page, would be helpful since deleted orders cannot be restored, only exported and exporting does not provide ALL of the order information.

I've had cases where the buyer failed to pay, but didn't realize it, or changed his/her mind during payment. If I had the chance to contact the buyer within a short period, I could help them complete the transaction or convince them to buy. However, the system currently only notifies of successful orders.

I propose a feature that notifies the merchant of orders that remain unpaid for a certain number of hours (set by the merchant), to increase conversion rate and customer satisfaction.

It's very confusing for the person pulling the order, and for the customer on their receipt when they see the size they ordered with a plus or minus for the cost on a seperate line. I want to see one line with the cost. i.e. 2 oz bottle, Price $xx

Produce a receipt with a unique barcode for each order that the purchaser can print and bring and have scanned as secure proof of purchase.

Have an option on the Orders Screen in the Search Orders Section to pick only Active Products. Currently, all products EVER entered into 1ShoppingCart show up in the Product List. So, if you've ever entered a product more than once or saved a slightly different product with the same name it shows up multiple times. I was told this is because even if we delete the product it still shows up in this list. So, either we need an option to remove un-active products or it needs to default to only active products. Thanks!

In order to update our customer's Order info in our external system we need to match it up to 1shopping Cart customer id to attach an order id these can not be found in the same place. I don't know why.

Invoices have a Bill to: and Ship to: field. The Bill to: should be something like "paid by". This way the invoice gives more identification that the invoice has already been paid, and who paid it.

You made a change this week showing the name of an option, displaying it and the price increments on separate lines. This looks awful at our end when we print it out: The list gets unnecessarily long (orders now often spill onto a second page); looks messy; and worst, it shows the base price or zero and then an increment dollar amount which is irrelevant there, and confuses employees. Please revert back to what it was, nice and clean and had the same information.

Include a shipping report - It would be nice to see what orders have not shipped.

We would like to be able to call up a contact and create an order using the products for that customer from within FrontPage. This is useful when we need to re-ship an order the customer didn't receive or his order was short or free items as donations, etc.

It would be helpful if the link color of an order would change once it has been viewed or printed. It would reduce the chance of missing orders that have not bben dealt with.

I would like the ability to schedule the shipping notification email for hours or days after I enter and save the tracking information in 1SC.

I do most packaging at the end of the day and don't turn packages over to FedEx until the following morning. Because of this the tracking number is typically not active until FedEx scans the package.

Right now I have to set a reminder to go into 1SC and send the tracking info. Having the ability to schedule for this for 12 hours or 2 days after I save the tracking info would be great!

My site shows a non-compliant status - I would like to be able to delete previous orders once I print them out

Like on your email, its easy to see which items are new because they are BOLDED :)

I would like an option to unarchive any orders.

If I print an order and the tracking tab is on, I can't see the order. I have to go back to the order, selecet the order tab and print again. Please change it back.

I used to be able to hit archive, and the order no longer showed up as an active/open order. Now I have to hit archive several times for it to disappear.
Please correct and put back the way it was.

It sure would be nice if the software team could now implement prininting of multiple order detail pages by selecting the ones you want and clicking print. They have made this an option for the invoice along with the packaging slip but the order details page is what we keep on file.